Payment - Terms & Conditions

Thank you for visiting www.sadies.com.au 
Please read the following Terms & Conditions prior to placing an Order. The Terms & Conditions noted below are common and apply to all products manufactured, marketed, or sold, or guaranteed by www.sadies.com.au  or  Sadie's Solutions Company

TERMS & CONDITIONS
Please read these Terms & Conditions carefully before using or accessing any pages of this website.  
By using and accessing this website you signify your acknowledgement and assent to the terms and conditions of use as set forth below. Should you not agree with these terms and conditions, please do not use this website.

METHOD of PAYMENT
Sadie's Solutions Company has FIVE  approved Methods of Payment.

1)    T/T via Internet Banking
       Our prefered method is a direct deposit from your 'Pay Anyone' T/T

       (via your internet banking facility) 

       To:     Sadies Corporation p/l ....  BSB: 013 233   Account: 904 684 409   

                 ANZ Bank

           Or 

2)   PayPal  Secure Order Processing. 

     Or 

3)    Sadie's website is secure using 'GlobeCharge Security' &  Credit Card Payment for

       MASTER CARD or VISA CARD may be processed using PayPal secure processing.

     Or  

4)    Credit Card Payment via phone (03 9551 7864 b/a).

        Your Credit Card details will be verified and authorised via our Westpac Merchant Account.

     Or   

5)    Cheque or Postal Order posted to:

       Sadies Corporation p/l

       22 Garden Boulevard,

       Redwood Gardens Estate,

        DINGLEY 3172

        [Please include your order & contact information.]

 Conditions of Phone line Payment     
This process is a 'Card Not Present Transaction' therefore, we are advised to insist on the following to secure payment.
- The customer shall provide their full name, address, phone number, email address.    
- The ordered item shall only be delivered to the 'account address'.    
- The 'account address' shall not be a Post Office or working address.     
- Delivery will not be shipped to a third party address.     
- Large Multiple Orders of the same unit shall be via email 
sadies-sales@sadies.com.au                          

 Sadie's Solutions Company  WebSite is a Secure Site for Credit Card payments.  

  

PRIVACY POLICY
"Sadie's Solutions Company does not, and will not present any cusomer details to other persons, business or organisations.
Should you have any 'special concerns' please email us at
sadies-sales@sadies.com.au

DELIVERY OF GOODS
Delivery will be dispatched within 48 hours (week days), from receipt of the 'Order' and Confirmation of Payment.  

'Orders' are delivered via AustPost Express, which has a bar code tracking system.    Should the delivery address be unattended, AustPost will leave an instruction card for pick-up of the ordered package.   The delivery cost will vary depending on the total order weight, and will be recorded on your Tax Invoice/ Receipt .

It is Sadie's Solutions Company Policy to change to 'Zero Value' in the Ordering/ Shopping Cart section, any product that is in short supply.    This prevents a Customer Order being placed when it can not be dispatched within 48hours (week days).

GUARANTEES
Sadie's Solutions Environmental Friendly and Biodegradable 'Healthy-Home' & Commercial Cleaning Products

Sadie's Solutions Company provides an unconditional product guarantee.  That is, to give satisfaction when used as per the directions noted on the product label.  If you're dissatisfied for any reason kindly record your complaint or concern, and post the letter with the unused portion of product to our Melbourne Office, and your full purchase price shall be refunded or the damaged product replaced.   Please do not hesitate to contact us.

Sadie's 'MAGIC' Window Cleaner
Sadie's Solutions Company provide an 12 month product guarantee. That is, to give satisfaction when used, cleaned & stored as per the directions noted on the product package.   If you are dissatisfied for any reason, kindly record your complaint or concern, and fax or email to Sadie's Head Office (Melbourne).   Should the unit be found damaged within 15 days of dispatch from Sadie's, please return the unit with a letter stating the Order Number... to Sadie's Head Office, and Sadie's will replace it immediately. 

Sadie's ION-CARE Air Purifier & Inoizer
Sadie's Solutions Company provide an 12 month product guarantee. That is, to give satisfaction when used, cleaned & stored as per the directions noted on the product package.   If you are dissatisfied for any reason, kindly record your complaint or concern, and fax or email to Sadie's Head Office (Melbourne).   Should the unit be found damaged within 15 days of dispatch from Sadie's, please return the unit with a letter stating the Order Number... to Sadie's Head Office, and Sadie's will replace it immediately.